Building Notices · Building Orders · Letters of Action · Victoria
Received a Building Notice or a Letter of Action?
A Building Notice or Order carries a statutory response date. A Letter of Action is the step before one arrives. Either way the clock is real, and the response is engineered. Pro-Build Plus has delivered 135 remediation projects on occupied Victorian buildings. We design the compliance pathway, construct it, and certify the close-out, documented to the standard councils, surveyors and insurers expect.
Senior specialist on site within 48 hours · A fixed proposal your committee can table · Confidential
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The situation
A notice does not expire. It escalates.
A Building Notice or Building Order is a statutory instrument under the Building Act 1993, each with a response date. A Letter of Action is not a statutory notice: it is the municipal surveyor's step before one, and left unanswered it usually becomes one. A named defect, a named owner and a date, either way. Committees that respond early keep control of the scope, the cost and the programme. Committees that wait have those decided for them.
The response
From notice to certificate. One team.
Façade remediation is all we do. When a notice lands, the committee does not need another opinion. It needs an engineered scope, construction delivery and certified close-out, under one contract.
The proof
Noticed buildings become certified buildings.
Selected from 135 delivered projects.
An occupied residential tower stripped of non-compliant cladding and made certified-compliant without displacing a single resident, handed over with the full audit trail insurers and brokers ask to see.
Certified close-out · No resident displaced View this project →
Full Design & Construct recladding of an operational government headquarters, delivered without the building emptying out and closed out certified.
Certified close-out · Fully operational throughout View this project →
Combustible ACP replaced across three towers of a landmark St Kilda Road address, residents home the whole time, every stage run to a published resident interface plan.
CSIRO-endorsed approach · Fully occupied throughout View this project →Explore the full portfolio, including Microsoft's Truganina data centre, Wesley College and Monash University Caulfield, at our projects page.
“When a project is finished, we don’t just leave you with a beautiful building. We hand over an airtight, panel-by-panel audit trail, so your asset’s compliance is never in question.” The Pro-Build Plus standard
The process
From the notice in your hand to certified close-out.
Common questions
Asked by committees, strata & facilities managers.
What is the difference between a Building Notice and a Building Order?
A Building Notice asks the owners to show cause why the building should not be brought into compliance. Left unresolved, it can be followed by a Building Order that directs the work. Both are statutory instruments under the Building Act 1993 and both carry response dates. An order directs the work, and compliance with an order is mandatory. Whatever stage yours is at, the response is the same: an engineered scope, delivered and certified.
We have a Letter of Action, not a council notice. Is that you too?
Yes. A Letter of Action is not a statutory notice. It is the step before one: the municipal surveyor naming a defect and a date and directing the owners to act. Respond at the letter stage and the committee keeps control before formal enforcement begins. The pathway with us does not change. We audit the building against the letter, engineer the scope, deliver the works and certify the close-out, so the matter is resolved on the record, not deferred.
Do we have to remove all the cladding?
Often, no. The National Construction Code is a performance-based code, and a Performance Solution is one of its recognised compliance pathways. Developed by a qualified fire engineer and accepted by the building surveyor, it can retain compliant-performing elements and target the genuine risk areas instead of blanket removal. Where the evidence does not support it, we tell you before the engineering begins, with a straight comparison of both paths.
Will certified rectification help our insurance position?
Insurers price documented risk. An open defect with no resolution pathway is what drives loadings, conditions and declined renewals. Certified rectification, backed by a panel-by-panel record of the works, is the evidence your broker takes back to market. We involve the insurer early in the process rather than presenting them with a finished position.
What does the 48-Hour Priority Site Audit involve, and what does it cost?
A senior remediation specialist attends the building within 48 hours of your enquiry and assesses the façade, the access and the defect the notice names. You then receive a compliance roadmap and a fixed Design & Construct proposal your committee can table at its next meeting. The audit and the roadmap cost nothing and carry no obligation.
Can residents and tenants stay during the works?
Yes, occupied buildings are our specialty. Residential towers, government headquarters, hotels and campuses have all remained fully operational through our projects. At Wellington Parade, residents slept behind the very walls being remediated and not one was displaced. Access, noise, safety and presentation are engineered around your occupants from day one.
Next step
Put the notice in front of a specialist.
For OC committees & chairs · strata managers · facilities & asset managers · building surveyors & consultants
Deadline already close?
Call and speak directly with the Pro-Build Plus team about the notice, the date on it, and the fastest pathway to certified rectification.
0468 028 572Business hours · Victoria
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