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Building Notices · Building Orders · Rectification Orders · Letters of Action

Received a Building Notice or Order? Specialist response across Melbourne & Victoria

We engineer the fix, deliver it on the occupied building and certify the close-out, for council Building Notices and Orders, Letters of Action and BPC Rectification Orders.

  • Senior specialist on site within 48 hours
  • A fixed proposal your committee can table
  • 135 remediation projects on occupied Victorian buildings
BPC Registered Building Practitioner Commercial Builder Unlimited licence 48-hour site attendance
135 Projects Complex Buildings Engineered Remediation Construction Delivery Certified Close-Out

Delivered for owners & operators including

The situation

A notice does not expire. It escalates.

A Building Notice or Building Order is a statutory instrument under the Building Act 1993, each with a response date. A Letter of Action is not a statutory notice: it is the municipal surveyor's step before one, and left unanswered it usually becomes one. A named defect, a named owner and a date, either way. Committees that respond early keep control of the scope, the cost and the programme. Committees that wait have those decided for them.

200 Queen Street, Melbourne CBD, remediated while tenants kept working
200 Queen Street, Melbourne. Remediated on night shifts while tenants kept working.
New from 1 July 2026Rectification Orders reach back ten yearsSince 1 July 2026 the Building and Plumbing Commission can order defective, incomplete or non-compliant building work to be fixed, up to 10 years after occupancy, including work completed before the new law.Orders go to the builder or subcontractor who did the work, and for apartment buildings the developer can be ordered too. An order a registered practitioner has not complied with is published against them on the public register, and failing to comply can see their registration suspended. Whoever holds the order, the building still needs an engineered scope, construction delivery and a documented close-out. We deliver all three.
The clock escalatesA Letter of Action left unanswered tends to become a Building Notice. An unresolved Building Notice can become a Building Order that directs the work, and the committee loses control of timing.Respond with an engineered scope and a construction programme and you set the pathway. Wait, and the pathway is set for you. Our audit gives your committee a credible response to put in front of the surveyor before the date.
Insurance pressure compoundsWhile the defect sits open, insurers can load premiums and excesses, impose conditions, or decline renewal.Insurers price documented risk. Certified rectification, with a panel-by-panel record of what was done, is the evidence a broker takes back to market. We involve the insurer early rather than presenting a finished position.
Full removal is not the only pathwayVictoria's framework recognises engineered Performance Solutions: targeted works that address the actual risk without defaulting to blanket removal.A Performance Solution is one of the National Construction Code's own compliance pathways, developed by a qualified fire engineer and accepted by the building surveyor. Where the evidence supports it, compliant elements stay and the works target genuine risk. We design, deliver and certify these ourselves.
Tender cycles burn the clockA consultant-led tender can cost an owners corporation $20k to $40k in fees and months of programme before anyone touches the building.Under one Design & Construct contract, assessment, engineering, delivery and certification sit with a single accountable team. No gaps between consultants and trades, and months cut from the compliance deadline.

The response

From notice to certificate. One team.

Façade remediation is all we do. When a notice lands, the committee does not need another opinion. It needs an engineered scope, construction delivery and certified close-out, under one contract.

48-Hour Priority Site Audit A senior specialist on your roof or façade within 48 hours, reading the notice against the actual building, not a desktop file.We inspect the façade, the access and the defect the notice names, then map what the obligation actually requires. Your committee gets a compliance roadmap it can act on, not another report to file.
Engineered remediation, not a blanket quote Fire engineer and building surveyor coordinated by us. A Performance Solution where the evidence supports it, replacement where it does not.The engineering is specific to your building. Where most of the system can justifiably stay, the works stay targeted and the outlay stays down. Where it cannot, we tell you straight, with a comparison before you commit either way.
Construction delivery on occupied buildings Residents stay home. Tenants keep trading. 135 projects delivered around live operations on complex commercial, strata and institutional buildings.Access engineering, noise windows, protected walkways and resident communication are planned before anyone touches the façade. The building never has to empty out for the notice to be resolved.
Certified close-out Every stage photographed, logged and certified. The record that answers the council, satisfies the surveyor and goes to your broker.BPC Registered Building Practitioner with a Commercial Builder Unlimited (CB-U) licence. Each panel is logged with photos, batch data and sign-off, a chain a regulator can follow from first audit to final certificate.

The pathway

From the notice in your hand to certified close-out.

  1. Send us the notice or orderShare the Building Notice, Building Order, Rectification Order or Letter of Action. A specialist reads it the same business day.
  2. 48-hour site auditA senior specialist attends within 48 hours and assesses the defect the notice names.
  3. Compliance pathwayAn engineered scope or Performance Solution, set against the notice and agreed with the surveyor, council or BPC.
  4. RemediationFixed-price Design & Construct delivery, staged around your occupants.
  5. Documented close-outA certified record the council, surveyor, BPC and insurer can check.

Common questions

Asked by committees, managers and builders.

What is the difference between a Building Notice and a Building Order?

A Building Notice asks the owners to show cause why the building should not be brought into compliance. Left unresolved, it can be followed by a Building Order that directs the work. Both are statutory instruments under the Building Act 1993 and both carry response dates. An order directs the work, and compliance with an order is mandatory. Whatever stage yours is at, the response is the same: an engineered scope, delivered and certified.

We have a Letter of Action, not a council notice. Is that you too?

Yes. A Letter of Action is not a statutory notice. It is the step before one: the municipal surveyor naming a defect and a date and directing the owners to act. Respond at the letter stage and the committee keeps control before formal enforcement begins. The pathway with us does not change. We audit the building against the letter, engineer the scope, deliver the works and certify the close-out, so the matter is resolved on the record, not deferred.

The BPC has issued a Rectification Order. Can you carry out the work?

Yes. Whether the order sits with the builder, a subcontractor or the developer, the defects still have to be fixed to the standard the order sets, by its compliance date. We engineer the scope against the order's description of the defective work and the action it requires, deliver it on the occupied building, and hand over a documented, certified close-out so compliance with the order can be confirmed.

Our building has defects that were never fixed. Can a Rectification Order help?

Possibly. Since 1 July 2026 the BPC can order the builder, and for apartment buildings the developer, to fix defective, incomplete or non-compliant work up to 10 years after occupancy, including buildings completed before the new law. The BPC expects the defects to have been raised with the builder first, and it decides whether an order is issued. We can inspect and document the defects so your committee's position is specific and evidenced, then deliver the rectification when the time comes.

Do we have to remove all the cladding?

Often, no. The National Construction Code is a performance-based code, and a Performance Solution is one of its recognised compliance pathways. Developed by a qualified fire engineer and accepted by the building surveyor, it can retain compliant-performing elements and target the genuine risk areas instead of blanket removal. Where the evidence does not support it, we tell you before the engineering begins, with a straight comparison of both paths.

Will certified rectification help our insurance position?

Insurers price documented risk. An open defect with no resolution pathway is what drives loadings, conditions and declined renewals. Certified rectification, backed by a panel-by-panel record of the works, is the evidence your broker takes back to market. We involve the insurer early in the process rather than presenting them with a finished position.

What does the 48-Hour Priority Site Audit involve, and what does it cost?

A senior remediation specialist attends the building within 48 hours of your enquiry and assesses the façade, the access and the defect the notice names. You then receive a compliance roadmap and a fixed Design & Construct proposal your committee can table at its next meeting. The audit and the roadmap cost nothing and carry no obligation.

Can residents and tenants stay during the works?

Yes, occupied buildings are our specialty. Residential towers, government headquarters, hotels and campuses have all remained fully operational through our projects. At Wellington Parade, residents slept behind the very walls being remediated and not one was displaced. Access, noise, safety and presentation are engineered around your occupants from day one.

Next step

Put the notice in front of a specialist.

For OC committees & chairs · strata managers · facilities & asset managers · building surveyors & consultants

Deadline already close?

Call and speak directly with the Pro-Build Plus team about the notice, the date on it, and the fastest pathway to certified rectification.

0468 028 572

Business hours · Victoria

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